Privacy Policy

At AI360School, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, when we may share it, and the rights and choices available to you.

This Privacy Policy applies to the AI360School website, accounts, purchases, courses, and other services provided through the website.

Who We Are

AI360School is an online education platform providing courses and educational content related to artificial intelligence and digital skills.

For questions about this Privacy Policy, your personal information, or how we process your data, you can contact us at:

Email: info@ai360school.com

What Information We Collect

We collect personal information that you provide when you create an account, purchase a course, complete a checkout, contact us, or otherwise use our website.

Depending on how you use AI360School, we may collect:

• First name
• Last name
• Email address
• Phone number
• Country
• City
• ZIP or postal code
• Address
• IP address
• Account information
• Course and purchase information
• Information you provide when contacting or communicating with us

We may also automatically collect certain technical and usage information when you use our website, such as browser and device information, pages visited, and interactions with our website.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

How We Use Your Information

We may use your personal information to:

• Create and manage your AI360School account
• Provide access to courses and educational services
• Process and manage orders and purchases
• Process payments through available payment providers
• Communicate with you about your account, purchases, courses, and services
• Respond to questions, consultation requests, and support requests
• Provide customer and technical support
• Maintain, operate, and improve our website and services
• Understand how visitors use our website
• Maintain website security and help prevent fraud or unauthorized activity
• Comply with applicable legal, accounting, tax, and regulatory obligations
• Send marketing communications where permitted by applicable law and, where required, with your consent

We do not use your personal information for purposes that are incompatible with those described in this Privacy Policy.

Legal Basis for Processing

Where applicable, we process your personal information on one or more of the following legal bases:

Contract: We process information when it is necessary to create and manage your account, provide a course or service you have purchased, process an order, or fulfill our contractual obligations to you.

Legal obligation: We may process information when necessary to comply with applicable accounting, tax, legal, or regulatory requirements.

Legitimate interests: We may process information where necessary for purposes such as website security, fraud prevention, service improvement, customer support, and business administration, provided that our legitimate interests do not override your privacy rights.

Consent: Where required by law, we rely on your consent for activities such as certain non-essential cookies, analytics, or marketing communications. Where processing is based on consent, you may withdraw your consent at any time.

Orders, Payments and Third-Party Services

AI360School uses WooCommerce to manage customer accounts, orders, course purchases, and related e-commerce functionality.

When you place an order, we may process information such as your name, email address, phone number, billing and address information, country, city, ZIP or postal code, IP address, and order and purchase details.

Payments are processed through the payment methods and payment providers available at checkout. Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

AI360School does not intentionally store complete payment card numbers or card security codes on its own servers.

We may also use third-party service providers that help us operate, maintain, secure, and improve the website or provide services to you. These providers may process personal information on our behalf only as necessary to provide their services or fulfill applicable legal obligations.

Our services currently include:

• WooCommerce — e-commerce, customer accounts, orders, and purchases
• Google Tag Manager — management of website tags and integrations
• Google Analytics — website analytics and measurement
• Payment providers — processing transactions and payments
• Hosting and technical service providers — hosting, maintenance, security, and operation of the website

Third-party websites or services linked from AI360School may have their own privacy policies and data-processing practices. AI360School is not responsible for the privacy practices of third-party websites or services.

Cookies

AI360School uses cookies and similar technologies to operate the website and provide certain functionality.

Some cookies are essential because they are necessary for functions such as:

• Login and account functionality
• Shopping cart functionality
• Checkout and order processing
• Website security
• Session management
• Other essential website functions

We may also use non-essential cookies for purposes such as analytics or other optional functionality.

Where applicable law requires consent for non-essential cookies, we will request your consent before activating those cookies.

You may manage your cookie preferences through the cookie-consent controls provided on our website, where available. You can also control or delete cookies through your browser settings.

Disabling certain essential cookies may affect the functionality of the website.

Where consent is required, you may withdraw or change your cookie preferences at any time.

Who We Share Your Information With

We do not sell or rent your personal information.

We may share personal information with trusted third parties when necessary to operate AI360School and provide our services, including:

• Payment providers
• Hosting and technical service providers
• E-commerce and website service providers
• Analytics and measurement providers
• Customer support or communication providers, where applicable
• Professional advisers where necessary
• Authorities or other parties where required by law

We may also disclose information when necessary to comply with a legal obligation, enforce our agreements, protect the security of our website, prevent fraud or abuse, or protect the rights and safety of AI360School, our users, or others.

We take reasonable steps to ensure that third-party service providers that process personal information on our behalf handle that information appropriately and in accordance with applicable data protection requirements.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Different types of information may be retained for different periods:

• Account information: generally while your account remains active, unless you request deletion or a longer retention period is legally required.
• Order and transaction information: for as long as necessary to provide our services and comply with accounting, tax, legal, regulatory, or dispute-resolution requirements.
• Customer support and communications: for as long as reasonably necessary to respond to your request, maintain appropriate records, and resolve disputes.
• Analytics information: according to the applicable retention settings configured for our analytics services.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably possible and legally permitted.

Deleting Your Account and Personal Information

AI360School allows users to delete their account and personal information directly through the website.

When you request deletion, we will delete or anonymize personal information that we are permitted to remove.

Some information may need to be retained where required or permitted by law, including information necessary for:

• Accounting and tax obligations
• Legal and regulatory compliance
• Payment and transaction records
• Fraud prevention and security
• Resolving disputes
• Establishing, exercising, or defending legal claims

Deleting your account may also result in the loss of access to courses, purchases, or other services associated with that account.

Your Privacy Rights

Depending on your location and applicable data protection laws, you may have rights regarding your personal information, including the right to:

• Be informed about how your information is processed
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing
• Request portability of your personal information where applicable
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

You can manage and delete your account through the website where those options are available.

You can also contact us at info@ai360school.com to exercise your privacy rights or ask questions about how your information is processed.

We may need to verify your request before completing it. Your rights are subject to applicable legal exceptions and limitations.

If you are located in the European Economic Area or another jurisdiction with applicable data protection rights, you may also have the right to lodge a complaint with the relevant data protection supervisory authority in your country.

Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Some of our service providers may process or store personal information outside your country of residence, including outside the European Economic Area (EEA).

Where personal information is transferred internationally, we take appropriate measures required by applicable data protection laws to protect your personal information and ensure that the transfer is lawful.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or data-processing practices.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.